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We sincerely hope you love your tea as much as we do. However if you're not happy, we want to make it right.

Please reach out to us at hello@chesserroe.com or give us a call at 206.508.6220 and let us know how we can help. 

If you are not satisfied with your selection, we'll exchange it for another of your choosing at equal price or provide a refund to your original payment method. 

If you received an incorrect or damaged item, we're happy to send you a replacement.